Patient Information

Walk-In Information

What to know before attending for urgent, non-life-threatening care without a scheduled appointment.
Availability changes during the day

Availability changes during the day

Walk-in care depends on physician schedules, patient volume, and the complexity of patients already waiting. Capacity may be limited or close early.

Call before travelling. Reception can confirm whether walk-in service is currently available but cannot guarantee the exact wait time.

Walk-in care is generally for

  • New urgent symptoms
  • Minor illness
  • Selected minor injuries
  • Short-term concerns needing assessment
  • Concerns that are not life-threatening
  • Issues that fit the available appointment time
  • Follow-up directed by an Old Orchard physician
  • Care that does not require emergency resources

Plan scheduled care when possible

Complex concerns, ongoing medication management, multiple issues, forms, detailed reports, preventive examinations, and chronic disease review may require a scheduled appointment.

Whenever possible, ongoing conditions should be managed by the patient’s regular family physician to support continuity and safe follow-up.

Emergency symptoms

Call 911 or go to an emergency department for chest pain, severe breathing difficulty, stroke symptoms, severe injury, major bleeding, loss of consciousness, or another medical emergency.

Call Before Visiting

Confirm current walk-in availability and clinic hours.
Search