Patient Information
Book an Appointment
Call reception for appointment availability, physician scheduling, phone consultations, and guidance about the right visit type.
Call before you visit
Appointment availability depends on physician schedules, the reason for the visit, and the time required. Reception may ask for a general description so the correct visit type can be arranged.
Do not send confidential clinical information through ordinary email or an unsecured website message.
Scheduled Appointment
Best for follow-up, chronic conditions, preventive care, medication review, forms, and concerns needing more time.
Walk-In Care
May be available for urgent, non-life-threatening concerns, depending on schedules and capacity.
Phone Consultation
May be appropriate for selected concerns when a physician determines an in-person examination is not required.
What to bring
- Valid health card
- Photo identification when requested
- Current medication list
- Relevant reports or letters
- Forms requiring completion
- Claim information for WorkSafeBC or ICBC
- Payment for uninsured services
- Questions you want to discuss
Call before attending with contagious symptoms
If you have fever, a new cough, vomiting, diarrhea, or other potentially contagious symptoms, call before visiting so reception can explain the safest next step.
Call to Book
Speak with reception about the appointment type and current availability.