Virtual consults are now available during COVID-19 pandemic during our normal operating hours.
At this moment, only Dr. Ticea, Dr. Yuan and Dr. Eichhorst are available for video consults. Waiting times are unavailable, so please check operating hours, connect and wait for your turn.
To have a phone consult with a doctor, please call us at (604) 431-6585. The front desk will speak to you and transfer you to a doctor once available. Please have your MSP number ready.
For virtual consults using your microphone and/or camera, please follow the link and instructions below.
Video Consultation Hours
How to connect:
Note: if you are using a cellphone, ensure you are connected to WiFi for connection stability and to avoid using your data plan.
Tips for great video call:
If you have any questions or need assistance, please call us at (604) 431-6585
Monday-Friday: 9am - 8pm
Saturday: 9am - 7pm
Sunday: 10am - 7pm
Public holidays: 10am - 7pm
Due to COVID-19 concerns, we now offer virtual doctor appointments as the clinic is physically closed for patients.
Book your virtual doctor appointment here.